Thursday, 9 July 2020

eTally Prompts - Part 1

This post talks about the why, what and how of eTally prompts. We’ll consider when in Part 2.

Why prompt?

People are an absent-minded bunch. Or perhaps it’s just that there is so much going on in our lives that it is easy to overlook minor details. Minor details like confirming that yes, I am sailing today, and yes, I am ashore and did finish the race.

That’s why eTally prompts are such a good idea – they remind people on their phones to nip over to their eTally app and give it a quick tap.

What prompts look like

Prompts are brief messages to competitors reminding them to eTally. Up to two prompts can be sent for both eTallying afloat and ashore.

Each prompt consists of club-supplied text, a personalised link to the competitor’s eTally app and optionally a time limit.

Examples

Please go to https://sailevent.net/e/M7Tryx5X by 1100 to let us know if you are sailing today

Tap https://sailevent.net/e/M7Tryx5X before 1500 to say you are ashore

There’s a lot of flexibility in how you compose prompts. Clubs, you can read all about it in your club app's >Help.

How prompts are sent

Prompts can be sent either by email or by SMS text.

SMS texts are used when the following two conditions both apply:

  •          A club has an SMS account and has told SailEvent about it.
  •          A sailor has provided a mobile phone number to receive prompts. Sailors, you do this in your Sailor account on the eTally tab.

Email is used when SMS texts cannot be used and email is always available.

SMS texts can appear more immediate and urgent to the recipient however there is a small financial cost to the sending club for each one.

Email requires email software and an account on phones but with 'push' services, such as Gmail, and notifications the user experience is not dissimilar to SMS texts.

For technical reasons email delivery tends to be more reliable than SMS texts. And email is free or, to be precise, the small cost is borne by SailEvent.

 

That’s the why, what and the how if eTally prompts. In the next post we’ll look at when they are sent.

 


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